There will be no refunds for coaching services, workshops or lunch and learns or any form of service that has been rendered for any reason.

There will be no refunds of downloaded material. There are refunds for unused portions of coaching services purchased on a subscription or membership basis.

After the sentence about our policy lasts 30 days add after the word exchange on goods purchased through the site.

 

RETURNS

Coaching Services Rendered will not be refunded

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange on goods purchased through the site.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

* Book with obvious signs of use

* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at 201-820-2732 or info@anexceptionalyou.com

 

Shipping

To return your product, you should mail your product to:
481 Hackensack Ave.
Hackensack, NJ 07601

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.